Order And Delivery
We are proud to offer international delivery services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you deliver orders?
Order from our company in Germany will be delivered by .zip or .pdf or. csv or .txt files depending on the type of the order. Order deliver from our us are delivered through email or link to download.
Do you deliver worldwide?
Yes. We provide free delivery to over 200 countries around the world. However, there are some locations we are unable to deliver to. If you happen to be located in one of those countries we will contact you.
How long does delivery take?
Delivery time varies by order. These are our estimates:
| Order |
*Estimated Delivery Time |
| Backlinks |
3-7 Business days |
| Guest Posts |
7-15 Business days |
| Digital Products |
1 Business days |
| Domain Matrics |
15-30 Business days |
| Hosting Service |
1 Business day |
| Website Design |
15-35 Business days |
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ready that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some orders companies, it takes 2-5 business days for the tracking information update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Refunds Policy
Order cancellation
All orders can be cancelled until they are processed. If your order has been paid and you need to make a change or cancel an order, you must contact us within 6 hours. Once the delivery process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund for ordered products if:
- If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund.
- If you received the wrong delivery you can request a refund.
- If you do not want the product you’ve received you may request a refund but you must pay the work we did for you.
We do not issue the refund if:
- Your order did not deliver due to factors within your control (i.e. providing the wrong email address)
- Your order did not deliver due to exceptional circumstances outside the control of OYiOY (i.e. delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://oyioy.com
*You can submit refund requests within 2 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@oyioy.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@oyioy.com
Great job
awesome work. will keep on buying!
Everything was great
Amazing!!!
Great service, nice and professional.
A+++. I'm vary happy.
The quality and service delivery
Highly recommended for Great Results.
Very professional and a pleasure to work with
Fantastic result!
Professional Experience
thank you for good job.
very good, would recommend
Starting to see results Great Backlinks
Fantastic work!
delivered exactly what I asked of in a great time
Perfect job.
job well done, ty
Very professional experience.
Exactly as described Great Oyioy
Great Pleasure working with OYiOY.
Great experience
Oyioy also described how having backlinks will help my search results. thank you for being a professional
`super ok!!!
Perfect. Very timely
Oyioy delivered quality service as promise early...
Great to work with, fast, efficient
Thank you... keep an eye on the work and will see how many have been indexed
Slow work but did as requested
Really good work would recommend and use again Thank you very much.
Looks great. Cheers.
Everything was very smooth
thank you for good job
Thank you. Great to work with Oyioy.
THANK YOU
Yes, this was a very professional experience.
Excellent communication. OYiOY
Very fast delivery
Good Seller delivers on promises every time.
Job well done , was really quick
Good job. Thank you so much.
Great Job :)
Thank you for the great work!
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Very good OYiOY
Best experience.